FAQ

Are your products officially licensed?

Yes! Everything we sell on Vice Press is licensed with the rights holders. We include the legal line on each of our products and often in the product description.

 

Where are you based?

We are located in Sheffield, Great Britain.

 

An item I want to purchase has sold out. Will it be re-printed or re-stocked? 

Part of what makes our releases special is that they are limited edition. Once a release has sold out, we will not re-print or re-stock it. On very rare occasions we may have a small number of cancellations. In this instance, we will put them back in stock and put out a social media announcement.

 

Can I visit you or pick up my items in person?

While we would love to have a gallery or retail space, our current location is a boring warehouse unit. We are working towards allowing local pick up very soon but for the time being, everything is shipped.

 

Do you ship worldwide?

We do! You can see all of our shipping options, rates and destinations on our Shipping Policy.

 

I want to buy an item or have already bought something. When will I get it?

You can find an estimated timeframe in the product description. Some of our releases are pre-sales which are made to order and can take several weeks to be dispatched. Other items are in stock at the time of release. Please check these dates before emailing. You can see all estimated pre-order shipping dates HERE.

We offer a number of different shipping methods. These can be found in our Shipping Policy. Once dispatched, UK orders usually take 2 - 5 working days, while international orders will take up to 5 working days with DHL and 30 working days with Royal Mail.

 

Can I cancel or return an order?

Some of our products are made to order and cannot be canceled once it has been placed. Releases from January 2021 will include this information in the product description. However if you get your item and you feel it isn’t as described, please get in touch with us, including your order number, using our Contact Form. You can see full details in our Refund Policy.

 

I have seen one of your items on eBay/ Amazon/ Other Website. Is this one of your products?

You will only find Vice Press products on our dedicated website and a small number of partners. This includes Bottleneck Gallery, Zavvi, Anderson Entertainment and the Gromit Unleashed shop.

If you have seen a product featuring our artwork on other other store, it is most certainly a counterfeit reproduction. We do not sublicense our artwork in any way. We are constantly fighting sellers that reproduce our work and encourage customers to please report this to us using our Contact Form as well as to the website selling the item.

 

But what harm can it do?

Vice Press is a very small, independent business. We work directly with licensors to produce high quality artwork and all the artists we work with are paid well. Sales from counterfeit reproductions go direct to the scammers and takes hard earned royalties away from artists as well as the creators of the films, tv shows, comics and other properties we work on. It also makes it much harder to work on licensed products. As a customer you are also going to end up with a far inferior product that may end up just being a waste of money.

 

So how do I know if a product is an official Vice Press product?

You can only buy official Vice Press products from Vice Press, along with our partners mentioned above. If you see anything for sale elsewhere, chances are it is a counterfeit reproduction.

Our Editions range always feature a stamp of authenticity on the reverse and all other items released from January 2021 feature a holographic sticker on the reverse if the item being sold doesn’t have a holographic sticker and was released after then, it isn’t official.

From time to time you may see someone selling their posters on sites such as eBay. Always make sure to check that the size, print method and other description matches that on our website and if in doubt, contact us using our Contact Form.

 

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What makes Vice Products so special?

Chances are you have seen posters for sale on websites and in stores much cheaper than the posters and prints we sell. Sometimes as big as what we produce. However these are likely to be printed on very thin and wavy, glossy paper. These are quite often printed digitally. Essentially a bigger version of the printer you have at home. They are also unlikely to be limited edition.

All of our items are limited edition in some way. Either numbered, limited releases, timed editions or our open edition range cleverly titled Editions! Our numbered, limited releases and timed editions are limited by quantity and quantity bought within a set time frame, respectively. Editions are limited by a longer timeframe.

 

How do you print your posters?

Our releases are generally produced using two types of printing, screen print and lithograph. Screen printing is a printing technique where a mesh is used to transfer ink onto paper, except in areas made impermeable to the ink by a blocking stencil. Lithograph printing is a method of printing in which the images is etched onto metal plates which are then coated in ink and transfer the image to the paper. Both methods require specialist printers.

  

Who designs your artwork?

We work with both established and new artists from all over the world to produce new artwork, specifically for Vice Press. All artists are paid directly by ourselves.

Occasionally we may work with a licensor or artist to reproduce a piece of artwork that has been available in some format in the past. This is usually re-releases of original or unused movie poster artwork from a movie’s theatrical release. 

 

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