Yes! We recommend purchasing your ticket in advance but tickets will be available on the door on the day.
We want as many people as possible to be able to enjoy Open House, but due to venue capacity limits, if we do reach capacity we will provide priority access to attendees who have purchased a General Admission tickets in advance.
I have bought a General Admission ticket in advance, can I turn up at anytime before the event closes and get in?
General Admission tickets purchased online in advance will allow guaranteed access up to 5:30pm on the day.
Is the event open to all ages and will there be concession tickets?
Open House is an all ages event. Under 12’s tickets are free when purchased with an accompanying general admission ticket. We may ask for ID for Under 12's and all attendees must have a ticket.
If I have a ticket, what time can I start to queue outside the venue before opening?
We know you will be excited to get in, but to allow us to comply with local health and safety regulations, we kindly ask that attendees to queue in a safe manner and respect the access requirements of other local businesses.
Do I need to bring my ticket or proof of booking?
Yes! We will email you a ticket as soon as you which you can either print and bring along, add to your Apple Wallet, or just show us from your emails on your phone. Please do not screen grab your ticket as it may not scan.
If I leave the venue, can I come back in?
Attendees leaving the venue before 5pm will be allowed re-entry to the venue up until 5:30pm.
Can I cancel my tickets?
All tickets are non-refundable.
You have moved, right? How do I get to the new venue?
This year Open House will be held at The Steamworks, 111 Randall Street, Little Sheffield, S2 4SJ
The Steamworks is an old industrial building located near Bramall Lane, Sheffield.
The main pedestrian entrance is to the front of the venue on Randall Street. The venue is wheelchair accessible but If you have trouble using stairs, or require step free access, please let us know and one of our volunteers can show you to the step free entrance.
Is there public transport nearby?
By Bus
From the Sheffield Interchange, services 47 and 48 will take you to Shoreham Street. Service 53 (Low Edges) will take you to Queens Road.
From Arundel Gate service numbers 33, 43, 44/44a (Chesterfield) or 252 will take you to Bramall Lane.
From High Street, services 20/20a, 25/25a, 75, 76, 97 & 98 will take you to London Road/John Street.
For further details call Traveline on 01709 51 51 51.
By Rail
The Steamworks is around 12 - 15 minutes walk from Sheffield Railway Station (less than one mile).
For further details on train times and fares, please call National Rail Enquiries Line on 08457 48 49 50.
By Tram
The Steamworks is approximately a 10 minute walk from Granville Road (Sheffield College) Tram Stop.
This stop is served by the Blue and Purple routes from the city centre bound for Halfway and Herdings Park respectively.
Where can I park?
There is plenty of street parking around the venue with a number of alternative parking options just a short walk away. The following are just suggestions, please be sure to check local parking restrictions on the day at each location as these change regularly.
Off-Street Parking
Cherry Street, Sheffield, S2 4SU
Shoreham Street, Sheffield, S1 4ST
Atkinsons, Charter Row, Sheffield, S1 4HR
Eyre Street, Sheffield, S1 4QW
Furnival Gate, Matilda Way, Sheffield, S1 4QJ
Rockingham Way, Sheffield, S1 4JD
Sidney Street, Sheffield, S1 4EG
Will there be food and drink available at the venue?
The Steamworks has a fully licensed bar offering draft and canned beers, spirits and other alcoholic beverages as well as soft drinks. We will also have a small selection of local, independent food vendors on site.
For something more substantial, the venue is just a 5 - 10 minute walk from pubs, bars and restaurants in Sheffield City Centre.
This year we have also partnered with The Showroom Cafe Bar, where attendees can also get 10% off hot drinks and 20% off food all day on the Saturday with a wristband.
I have already bought a ticket for the convention, will I also need to buy a ticket for the film screening?
The film screening will require a separate ticket, which will be available directly from The Showroom. We will be announcing more details on this shortly.
Is the afterparty free to attend?
Yes! There is no ticket needed. However, to get 10% off hot drinks and 20% off food all day on the Saturday, you will need to be wearing your Open House 2024 wristband.